Meet your Cestria Care Team

The Cestria Care Team is here to help you 24 hours a day, 7 days a week. Support Workers and Communal Wardens predominately work out in the community visiting clients, undertaking Support Plans, testing equipment and responding to emergency calls.

A Team of highly experienced Controllers work from the Cestria Community Housing Head Office Site at Bournmoor and will respond to your calls in the event of an emergency situation anytime day or night.

The Cestria Care Team comprises of the following officers listed below. Support Workers are responsible for a selected area within the District of Chester-le-Street.


Carol Kay Supported Housing Manager Phone: 0191 385 1980 Email: carolkay@cestria.org	Keith Horan Relief Support Worker & Controller Phone: 07528525749 Email: keithhoran@cestria.org
Susan Wilson Cestria Care Team Leader Phone: 0191 385 1981 Email: susanwilson@cestria.org	Andrew Grieveson Support Worker Phone: 07827084399 Email: andrewgrieveson@cestria.org
Christine Cumming Out of Hours Controller Phone: 0191 385 1986 Email: christinecumming@cestria.org	Angela Eden Support Worker Phone: 07881404641 Email: angelaeden@cestria.org
Ann Ord Out of Hours Controller Phone: 0191 385 1986 Email: annord@cestria.org	Terri Allon Support Worker Phone: 07881535852 Email: terriallon@cestria.org
Margaret Burrell Communal Warden Phone: 0191 385 1986 Email: margaretburrell@cestria.org	Joyce Avery Support Worker Phone: 07899063456 Email: joyceavery@cestria.org
Mark Shaw Supported Housing Assistant Phone: 0191 385 1986 Email: markshaw@cestria.org	Dot Charlton Support Worker Phone: 07917636888 Email: dotcharlton@cestria.org
Vicky Sturdy Relief Support Worker Phone: 0191 385 1986 Email: vickysturdy@cestria.org	Cath Puckering Support Worker Phone: 07917636901 Email: cathpuckering@cestria.org
Lisa Welsh Relief Control Centre Operative Phone: 0191 385 1986 Email: lisawelsh@cestria.org	Noreen Wood Support Worker Phone: 07919044314 Email: noreenwood@cestria.org
Maureen Hodgson Out of Hours Controller Phone: 0191 385 1986 Email: maureenhodgson@cestria.org